If you believe that due process was not followed in an assessment decision made by the Screening Unit you can apply to have that decision reviewed by the Unit.
A review will look at the information collected for your initial assessment, and any new or additional information you provide with your application for review.
The Screening Unit will only review your assessment if you can provide substantive (important) reasons to do so.
Substantive reasons for a request for a review may include, but are not limited to:
To apply for an internal review, contact the Screening Unit:
Phone: 1300 321 592
The Screening Unit does not retain a person's National Criminal History Record Check (NCHRC) for more than three (3) months after the finalisation of an assessment.
If you apply for an internal review more than three months after your initial application, the Screening Unit may contact you seeking your consent to obtain another copy of your NCHRC. This may cost a fee, but will ensure that your check is as up-to-date as possible.
If you are not happy with the results of the internal review, you can ask to have your application reviewed externally.