Contact us: 1300 321 592

Screening Checks

Screening Checks
Screening Checks

Appealing a screening decision

If you believe that due process was not followed in an assessment decision made by the Screening Unit you can apply to have that decision reviewed by the Unit.

A review will look at the information collected for your initial assessment, and any new or additional information you provide with your application for review.

The  Screening Unit will only review your assessment if you can provide substantive (important) reasons to do so.

Substantive reasons for a screening decision review

Substantive reasons for a request for a review may include, but are not limited to:

  • new or additional information to the Screening Unit that might affect the outcome of the assessment
  • you believe that information provided by you as part of your initial assessment was not fully or properly taken into account
  • you can demonstrate that information considered as part of your initial assessment was information that the Screening Unit was not permitted to access or incorporate in your assessment, and/or
  • you believe that irrelevant information was considered by the Screening Unit as part of your initial assessment.

To apply for an internal review, contact the Screening Unit:

Phone: 1300 321 592

Retaining criminal history information

The  Screening Unit does not retain a person's National Criminal History Record Check (NCHRC) for more than three (3) months after the finalisation of an assessment.

If you apply for an internal review more than three months after your initial application, the Screening Unit may contact you seeking your consent to obtain another copy of your NCHRC. This may cost a fee, but will ensure that your check is as up-to-date as possible.

Further avenues of appeal

If you are not happy with the results of the internal review, you can ask to have your application reviewed externally.

Government bodies that might be able to assist you include the Ombudsman SA and the Australian Human Rights Commission.

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Last updated:10 Apr 2019 12:04pm

Provided by:
SA Department for Human Services
Last Updated:
05 Jul 2018
Printed on:
19 Apr 2019
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