Delays of up to 4 weeks may be experienced in processing screening checks.
Read the latest on screening applications delays.
To apply for a check on behalf of a person, your organisation needs to be registered with the Screening Unit.
If you are a sole trader, contractor or self-employed, you need to register as an organisation to apply for a check.
You only need to register once. However, large organisations may wish to register different areas of their business separately – see How to structure your organisation’s online portal (PDF 411.5 KB).
NDIS worker checks must be started by a person and verified by their NDIS employer (NDIS provider or self-managed participant) through the NDIS Commission employer portal after the application has been submitted.
Organisations cannot start a NDIS worker check. Sole traders, contractors and self-employed people can start their own application and verify it through their NDIS portal.
NDIS Commission website
Email nwsd@ndiscommission.gov.au
Phone NDIS Commission’s worker screening helpdesk on 1800 035 544
To register, you will need the following details:
As a part of registering your organisation with the Screening Unit, you need to nominate who in your organisation will perform certain roles. The same individual can do more than one role, and more than one individual can be nominated for each role.
Responsible for registering their organisation with the Screening Unit and keeping registration details up-to-date. The Screening Unit does not contact the site administrator about individual applications.
The primary contact in the organisation for administration matters related to applications. The Screening Unit will send notification emails to the requesting officer, including the outcome of individual applications. Requesting officers do not have access to any confidential information used as part of the check process.
A senior manager/officer in the organisation with the authority to make recruitment and employment decisions about the individual being screened.
Required if your organisation is paying for check applications online via credit card. The Screening Unit may contact the finance officer for payment and invoicing purposes.
Responsible for verifying an individual meets the requirements of a 100-point identification check. Verifying officers must not be closely related to applicants and must have certain credentials – see the permitted verifiers list (PDF 234.3 KB).
Once you have registered, you can start lodging applications on behalf of individuals. Before you start an application on behalf of an individual, you will need to know:
When you have completed the organisation component of the application, the Screening Unit will email login and password details to the individual, to complete and submit the application.
If you are a sole trader, contractor or self-employed and need a check for yourself, you need to:
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